Stop Chasing PMF: Build Growth Loops
TL;DR: PMF is a post-hoc story. Real scale comes from loops (creation → distribution → conversion → retention) plus moats (lock-in, exclusivity, deals, capital).
The myth: Find PMF and growth becomes inevitable. The reality: Early traction ≠ fit. It's distribution—your product spreads itself because users can't help but share.
What PMF Misses
We tell "PMF" after the fact. The winners didn't luck into love; they engineered inevitable sharing.
- Airbnb grew by hijacking Craigslist distribution.
- Dropbox grew by referral loops (free space for invites).
- Slack grew by team invites baked into the workflow.
The pattern isn't "people loved it." It's "every use created the next user." That's a loop.
The Loop Framework (10 Steps)
Design a system where one action triggers the next user—on repeat.
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Core Action The single behavior you want repeated (e.g., create listing, send invite). Be literal.
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Trigger The nudge: in-product prompts, deadlines, social proof, notifications.
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Incentive Why act now? Status, money, progress bars, FOMO, competitive edge.
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Creation What gets produced? Listing, post, invite, template, dataset.
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Distribution Where does it travel? SEO, embeds, social, email, partners, exports.
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Conversion Who sees it and joins? Obvious CTA, audience match, one-tap signup.
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Retention What keeps them? Proprietary data, reputation, network ties, workflow dependency.
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Exclusivity What's only here? Rights, inventory, API access, unique data.
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Switching Cost What do they lose if they leave? History, followers, configs, integrations.
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Instrumentation Measure A→B→C, K-factor, time-to-value, 7-day retention. Kill steps that don't move the loop.
45-minute workshop: Map your current flow into these 10 boxes. Circle any step that doesn't create the next user. Cut or rewire it.
Lock-In & Exclusivity (Moats That Matter)
The companies that scale aren't just liked—they're hard to leave and hard to copy.
Lock-in
- Data: years of history, benchmarks, assets.
- Integration: APIs/webhooks in daily workflows.
- Network: followers, reviews, team roles.
- Learning: muscle memory, templates, certifications.
Exclusivity
- Supply: inventory/talent/content you can't get elsewhere.
- Rights: licenses, geography, partnerships.
- Data: proprietary datasets, comps, market intel.
- Capital: subsidies, inventory float, payment terms.
Design at least one lock-in and one exclusivity per loop.
Examples & Pitfalls
Loops that work
- Marketplace: buyers → attract sellers → attract buyers (compounding supply).
- Content/SEO: creator posts → ranks → new creators see success → they post.
- Referral: invite for reward → invitees see reward → they invite too.
- Data flywheel: more users → better model/product → attracts more users.
Pitfalls
- Spammy shares (benefit you, not the user).
- 5-step "share" flows (friction kills loops).
- Rewarding vanity, not value (likes vs revenue/time saved).
- Copy-pasting loops across unlike models.
Designing Switching Costs (Ethical Retention)
Make staying the rational choice by banking value over time.
Data costs
- Transaction history, analytics, saved configs.
- Benchmarks, cohorts, performance over time.
- Integrations and automations.
Network costs
- Reviews, followers, teams/permissions.
- Shared docs/spaces, communication history.
Learning costs
- Shortcuts, templates, custom workflows.
- Badges/certs signaling expertise.
Ship features that grow these balances every week.
The 3 Fast Wins (ship this week)
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Embed & Export Make creations travel: public pages, share cards, CSV/PDF exports with attribution links.
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Native Invites Replace manual "add teammates" with inline invites at the moment of need (share, approval, payment).
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Proof Pages Auto-generate public "proof" (profiles, portfolios, comps) that rank in search and link back.
Checklist (before launching any feature)
- [ ] Does this make sharing inevitable, not optional?
- [ ] What do users create that leaves the app and pulls others back?
- [ ] Which lock-in and exclusivity does this add?
- [ ] What does a user lose if they switch?
- [ ] Can we measure viral coefficient and time-to-value?
- [ ] Which step in A→B→C became shorter after this ship?
FAQ
PMF vs distribution? PMF is a narrative about fit. Distribution is a mechanism that manufactures users. Airbnb's "fit" rode a Craigslist distribution hack.
Examples of loops? Marketplaces (supply ↔ demand), content/SEO (publish → rank → publish), referral (invite → reward → invite), data (usage → better results → more usage).
How do switching costs retain users? By accruing data, network, and learning that's painful to abandon—without dark patterns.
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